Shipping Policy
Shipping Policy
Last Updated: June 2026
At Home Cozy Nest, we are committed to providing a smooth and reliable shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly extended. If a significant delay occurs, we will notify you via email.
Shipping Destinations
Home Cozy Nest currently ships to:
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Canada
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United States
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United Kingdom
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Australia
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New Zealand
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Most European countries
If your country is not available at checkout, please contact our customer support team for assistance.
Estimated Delivery Times
Delivery times vary depending on the destination and product availability.
Canada
Estimated delivery: 5–15 business days
United States
Estimated delivery: 5–15 business days
Europe
Estimated delivery: 7–20 business days
International Orders
Estimated delivery: 10–25 business days
Please note that delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on:
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Delivery destination
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Product weight and dimensions
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Shipping method selected
From time to time, Home Cozy Nest may offer free shipping promotions on eligible orders.
Any applicable shipping fees will be clearly displayed before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
Please allow up to 72 hours for tracking updates to appear after shipment confirmation.
Multiple Shipments
Some orders may be shipped from different fulfillment centers.
In such cases, products may arrive separately and at different times.
You will not be charged additional shipping fees for multiple shipments resulting from our fulfillment process.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.
Customers are encouraged to contact their local customs office for additional information.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Home Cozy Nest is not responsible for delays, lost packages, or additional shipping costs resulting from:
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Incorrect addresses
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Incomplete addresses
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Invalid contact information
If you notice an error in your shipping information, please contact us as soon as possible.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is managed by the carrier.
If your package appears lost, delayed, or marked as delivered but cannot be located, please contact us and we will do our best to assist you in resolving the issue.
Home Cozy Nest is not responsible for delays caused by:
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Customs inspections
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Weather conditions
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Carrier disruptions
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Natural disasters
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Other circumstances beyond our control
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery and include:
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Your order number
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Photos of the damaged product
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Photos of the packaging
Our team will review the situation and work toward an appropriate resolution.
Delivery Refusals
If a package is refused by the customer or returned due to an incorrect address provided by the customer, any return shipping fees or carrier charges may be deducted from the refund amount where permitted by law.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Home Cozy Nest
Quebec, Canada
📧 Email: support@homecozynest.com
🌐 Website: www.homecozynest.com
Our customer support team is committed to providing timely assistance and helping ensure a smooth shopping experience.